1. Overview

This Refund Policy explains how refunds, cancellations, wallet balances, examination fees, and prize payouts are handled on The Conclusion Daily ("TCD") platform.

By using TCD, you agree to this Refund Policy in addition to our Terms & Conditions and Privacy Policy.

2. Examination Entry Fees

Entry fees paid for examinations are generally non-refundable once an examination has started.

• Accidental registrations are not automatically refundable.
• Users should verify examination details before making payment.
• Entry fees are deducted only after successful registration.

3. Eligible Refund Scenarios

Refunds may be considered under the following circumstances:

• Duplicate payment for the same examination.
• Payment deducted but registration failed.
• Examination cancelled by TCD.
• Technical failure caused solely by the platform.
• Other situations approved by TCD after review.

4. Wallet Balance

Eligible refunds may be credited to the user's TCD Wallet or processed through the original payment method where applicable.

• Wallet credits are reflected after successful processing.
• Prize winnings remain subject to platform verification.
• Bonus credits may carry separate usage conditions.

5. Prize Payouts

Competition rewards are released only after result verification and fraud detection checks have been completed.

• Identity verification may be required.
• Prize distribution timelines may vary.
• Fraudulent activity may result in cancellation of payouts.

6. Refund Processing Time

Approved refunds are generally processed within 5–10 business days. Actual timelines may vary depending on banks, payment providers, and applicable regulations.

7. Non-Refundable Situations

• Missed examinations.
• User device or internet connectivity issues.
• Violation of examination rules.
• Disqualification due to malpractice.
• Failure to appear for a scheduled examination.

8. Policy Updates

TCD reserves the right to modify this Refund Policy at any time. Updated versions will be published on this page with the revised effective date.

9. Contact Us

For refund-related questions or assistance, please contact us.